In accordance with the EU GDPR (2016/679) and the Data Protection Act 2018, Abbey HR is identified as a Data Controller, there may be occasions, when we are also identified as a Data Processor.
WHO ARE WE?
Abbey HR was established in 2011 by Teresa Abbey, an accomplished HR Business professional, who has been supporting indigenous Irish SME’s for over 20 years.
An Irish Company, based, in the midlands, we provide hands-on, business focused and practical HR solutions to clients across various industries to support and enhance their businesses. Abbey HR provide complete outsourced HR solutions for your business. Our services include the preparation of employment contracts, policy documents, WRC audit preparation, management of the recruitment process, grievance, and disciplinary procedures, etc.
HOW WE COLLECT PERSONAL INFORMATION ABOUT YOU
When you browse our website www.abbeyhr.ie we may ask for personal information, such as your name, email address. We may also collect information about you when you are on the internet such as the website you came from, IP address, domain types, .ie, .co.uk and .com, your browser type, the country where your internet service is located, the pages of our site that were viewed during your visit and search terms you used. This information is only used for our own research and to improve our service to you. Your IP address is used to gather local broad demographic information.
We collect personal information from you when you register on our website, either by email, or when you complete and submit any of our web forms. We will also collect personal information when you contact us through “Whats App”. When you purchase any of our products or services through our online shop, we will collect personal information and when you register for any of our online courses. In addition, when you log in to your personal account, personal information is gathered by Abbey HR. Categories of personal information we process in connection with the provision of the services and products we provide include, your name, company name, email address, postal address, phone number(s) and any other information that itself can identify or, when tied to the above information, may identify you as a specific individual. There may be circumstances, when it is necessary for Abbey HR to collect financial information and, or information pertaining to health to enable us to provide our services. We will also collect personal information when you have consented to receiving our newsletters and when you subscribe to our email lists.
HOW WE USE YOUR PERSONAL INFORMATION
To process your personal information, we are mandated to identify our lawful basis to collect and further process your personal information. In accordance with EU GDPR legislation, we will rely most commonly on the following legal bases to collect and further process your personal information, Consent, Contractual Necessity, Legal Obligation, Legitimate Interest, Public Interest.
We may engage with third-party stakeholders and working partners for the following purposes:
To facilitate our services
To provide the services on our behalf
To perform related services or
To assist us in analysing how our services are used.
We may process your personal information for more than one lawful basis depending on the specific purpose for which we are using your personal information.
We set out below a description of various ways we process your personal information and details of the legal bases we rely on to do so. Please note that this is not an exhaustive list of our processing activities.
|PURPOSE||CATEGORY OF DATA||LAWFUL BASIS|
|To register you as a client||Name, address, phone no, email address||Contractual Necessity|
|To provide and deliver our services and products to you||Name, address, phone no, email address||Contractual Necessity|
|To reply to enquiries||Name, address, phone no, email address||Contractual Necessity|
|To Manage the Recruitment Process. The provision of Employment Contracts/Handbooks/documents||Name, address, email address, financial personal information||Consent and/ Contractual Necessity|
|To Issue invoices/payment services||Name, Address, email address||Contractual Necessity/Legitimate Interest|
|To manage and administer the use of our services & relationship with clients, potential clients||Name, Address, Email address||Contractual Necessity/Legitimate Interest|
|To comply with our legal obligations||Name, (possibly, address and email address)||Legal obligation|
|To send our Newsletters to you and to keep you updated of our services and products||Name, email address||Consent|
|To register you as a Working Partner/Stakeholder||Name, email address, phone no, postal address||Consent & Contractual Necessity|
|For the prevention and detection of crime||Name, email address, phone no, postal address||Public Interest|
|To register you for any of our events/workshops and courses||Name, email address, phone no.||Consent/ Contractual Necessity|
SOURCE OF COLLECTION
You provide personal information to us when you visit our website www.abbeyhr.ie. We also collect personal information when you send us an email or send an enquiry and when you contact us through the” What’s App” platform. We will collect personal information when you complete and submit any of our web forms and when you consent to join our email list and consent to receiving our Newsletters and Company updates. When you purchase any of our online products and services personal information will be collected. In addition, when you log in to your individual online account personal information will be collected. When you register for any of our online courses personal information will be collected.
We use the social media platforms of Twitter, Linked In, Facebook and Instagram, personal information may be collected through these platforms.
Abbey HR use Google Analytics to analyse the performance of www.abbeyhr.ie The information Google Analytics gathers using our website’s cookies generate generic reports about the use of our website. The information generated by the Cookie about your use of the site (including your IP address) will be transmitted to and stored by Google on servers in the U.S.A. Visitors to our website can choose to opt out of the use of Google Analytics by installing the browser plug in https://tools.google.com/dlpagw/gaoptout.
THIRD PARTY SITES
Our service may contain links to other sites. If you click on a Third-Party link you will be directed to that site. Please be aware that these third-party sites are not operated by Abbey HR. We strongly advise you to review the privacy policies of these third-party sites. We do not take any responsibility for the content of privacy policies or practices of any third-party sites or services.
We do not knowingly collect personal information from children under the age of 13. If you are under 13 years of age, do not access, use, or provide any personal information on www.abbeyhr.ie or through any of its features. If we learn that we have collected or received personal information from a child under 13 years of age, without parental consent, we will delete such information.
It is not the practice of Abbey HR to transfer personal information beyond European territories.
HOW WE KEEP YOUR PERSONAL INFORMATION SAFE
Abbey HR are committed to the protection and security of your personal information. We use a variety of security technologies and procedures to protect your personal information from unauthorised use and access, accidental loss, unlawful destruction, alteration and unlawful disclosure. As effective as security practices are, no physical or electronic system is entirely secure, for this reason we cannot guarantee the complete security of our data base nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the internet. We have implemented strict internal guidelines to ensure that your privacy is safeguarded at every level within our company. We will continue to revise policies and procedures and review our systems and we will implement additional security features as new technologies become available. Any transmission of personal information is at your own risk. When we receive your personal information we use appropriate security measures to prevent your personal information from being compromised in any way. When you contact us to ask about your personal information, we may ask you to identify yourself, this is to help protect your personal information.
HOW LONG DO WE KEEP YOUR PERSONAL INFORMATION?
At Abbey HR, we do not retain personal information for longer than is necessary to enable us to provide our products and services to our customers and clients. Independent Statutory legislation, such as Revenue and Employment legislation will influence the retention period of various categories of personal information. Further information regarding the retention of personal information is detailed in our separate EU GDPR Retention Policy, a copy of which is available upon request.
WHO ARE WE SHARING YOUR PERSONAL INFORMATION WITH?
There may be circumstances when Abbey HR are legally mandated to share personal information in accordance with Independent Statutory legislation and regulatory requirements. In addition, there may be circumstances where it is necessary to share personal information with Working Partners and Stakeholders to enable us to provide our services efficiently. Abbey HR will ensure that all Data Sharing Agreements and Contracts have been implemented prior to the sharing of any personal information. Access to personal information by external Stakeholders and Working Partners will only be afforded when a specific legal and lawful purpose(s) has been identified. We detail below a list of our Stakeholders and Working Partners with whom we share personal information for the purposes of providing our products and services to clients. This list is, however, not exhaustive:
- Web Hosting Company
- IT Provider/Support
- SaaS Platforms, (Stripe)
- Recruitment Agencies, Employment Agencies, Job Recruitment Websites
- Payroll Providers
- WRC (at your request only)
DATA SUBJECTS RIGHTS
In accordance with The EU General Data protection Regulation (EU 2016/679) and The Data Protection Act (2018) you are afforded the following rights in certain circumstances.
Right of Access: You have the right to obtain confirmation from us, whether we process personal information about you and where that is the case, access to the personal data, including the purposes of processing and the categories of personal data concerned. The recipients or categories or recipients to whom the personal information have been or will be disclosed. You may also submit a written request for a copy of personal information you believe we may be processing about you.
Right to Rectification: You have the right to the rectification of inaccurate personal information about you without undue delay.
Right to Erasure: You may ask us to delete your personal information, however, this is not an absolute right and any such request will be considered in accordance with EU GDPR legislation.
Right to Restrict & Object: You have the right to restrict and object to Abbey HR using your personal information.
Right to Data Portability: Upon receipt of your written request, where possible, we can share a digital copy of your personal information with you or another organisation.
HOW YOU CAN CONTACT US
Taking into consideration the size of our company and the nature of our data processing activities, we are not mandated to appoint a designated Data Protection Officer. However, in the event you have any concerns regarding how we process your personal information you can email us at email@example.com. You can also write to our Data Protection Compliance Officer, Abbey HR, 62 Connaught Street, Athlone, Co Westmeath, Ireland.
You may wish to also contact the Data Commissioners Office, 21 Fitzwilliam Square South, Dublin 2. (Tel No: 00 353 578684800)